Returns and Refunds Policy

Thank you for purchasing fishing gear from EarthPink LLC. To protect your rights, please carefully read the following terms before applying for a return:

I. Scope of Returns

You may apply for a return or refund under the following conditions (opened items are also eligible for return):

The product has quality issues or is damaged; The received product does not match the order; The product is unused and does not affect resale (specific regulations apply);
II. Non-Returnable Circumstances

Returns are not supported in the following situations:

The product has been used, is worn, or is damaged by human error; The return period has expired (generally within 7 days of receipt); The product has been opened due to personal reasons (e.g., dislike, unsuitability) and affects resale;
III. Return Process
Submit a return request via customer service email, providing your order number and a description of the problem;
After approval, we will provide return instructions;
Return the item as required, providing the tracking number;
After receiving and confirming the item is in good condition, we will process your refund;
IV. Return Costs
We will cover return shipping costs incurred due to product quality issues;
Return shipping costs incurred for non-quality issues will be borne by the user;
V. Refund Method and Time
Refunds will be returned to your original payment account;
Processing typically takes 3-7 business days after approval;
Actual arrival time depends on the payment institution;
VI. Return Address and Contact Information

Return Address: 4906 W Bumpaous Rd, Pasco, WA 99301

Email: info@earthpinkllc.online

VII. Important Notes
Please contact customer service before returning the item to avoid affecting processing;
Please pack the item properly to avoid damage during transport;

If you have any questions, please contact us via email for assistance. Thank you for your support, and happy shopping!